The Service Provider
VS CONSULTNG, a single-member LLC, registered with the RCS of Nanterre under the number 918 633 181; Head
Office: 1, rue Foucher Lepelletier, 92130 Issy Les Moulineaux, France represented by Valérie Sandjivy, legal
representative.
Agreement
All services provided by the Service Provider are governed by these General Conditions, and any Special
Conditions applicable to the engagement. By signing a contract with VS CONSULTING, the CLIENT acknowledges
and accepts all terms herein, including the Privacy Policy.
Electronic signing
The CLIENT expressly agrees to the use of electronic signing for a contract with VS CONSULTING. Where

applicable, the CLIENT agrees to accept the electronic signature terms provided by the Service Provider or its third-
party electronic signature provider.

Service scope
By signing this Contract with VS CONSULTING, the CLIENT acknowledges that the scope and purpose of the
services provided align with their expressed needs. The Service Provider reserves the right to include personal
development activities where deemed beneficial for participants. Any requests for additional services outside the
agreed scope will result in a supplemental quote..
Duration and Schedule of Services
Fixed-term engagements are renewable by tacit agreement if the “automatic renewal” option has been selected in
the Special Conditions. Open-ended engagements commence with at least one session per month and require a
monthly subscription, with additional sessions scheduled as mutually agreed in writing (e.g., by email).
Termination with notice: After the initial month, open-ended engagements may be terminated with written notice,
which takes effect in the following month. The monthly fee for the notice month remains due in full.
Appointment Scheduling
Unless otherwise specified in the Special Conditions, appointments are arranged directly with the Service Provider
or online and must be prepaid.
Cancellation and Refund Policy
The Service Provider may reschedule sessions within the same month as the original session, contingent upon
CLIENT availability. The CLIENT agrees to notify the Service Provider at least 48 hours in advance (excluding

weekends and public holidays) if unable to attend. Failure to provide such notice renders the session non-
refundable. Sessions may be rescheduled within the month; any session not rescheduled within this period is

forfeited without a refund.
Pricing and Payment Terms
Services are billed in euros (EUR), payable in advance by bank transfer or instant payment (e.g., Stripe), and are
inclusive of all taxes (TTC). In case of default in payment, the Service Provider reserves the right to cancel
scheduled sessions. Interest will accrue automatically on overdue payments at the legal interest rate.
Right of Withdrawal (Consumer Contracts)
Where this contract with a consumer CLIENT is concluded via a platform on line, phone, email, social media (such
as Instagram or LinkedIn), or other electronic means, the consumer CLIENT has the right to withdraw within 14
days, as per Article L121-21 of the Consumer Code. The withdrawal period commences from the date of the
CLIENT’s signature, counted in consecutive days.
To exercise the right of withdrawal, the consumer CLIENT must notify the Service Provider in writing by any reliable
means.
If the CLIENT withdraws within the specified period, all payments received will be refunded without fees, as soon as
possible and no later than 14 days from receipt of the withdrawal notice, provided the CLIENT has supplied their

bank account details.
Exception: The right of withdrawal does not apply to services fully performed within the withdrawal period, provided
the CLIENT has expressly waived their right to withdraw. For instance, if a “activation” is bought on February 1 with
full access on the February 1, the CLIENT waives the right of withdrawal by signing. Or if a coaching or mentoring
offer is bought on February 1, with a session scheduled for February 10, the CLIENT waives the right of withdrawal
by signing.
Termination and Effects
The Service Provider may terminate the Contract if the CLIENT breaches any obligations, particularly in the event of
non-payment, inappropriate behavior, or frequent cancellations/postponements causing disruption. The Service
Provider will issue formal notice, and if unresolved, termination will take effect 30 days from the notice receipt date.
Fees due at termination remain payable, and sessions scheduled before the termination date will proceed unless
CLIENT actions prevent continuation.
Confidentiality
The Service Provider agrees to uphold confidentiality for all personal information provided by the CLIENT. Likewise,
the CLIENT commits to maintaining the confidentiality of non-public data received from the Service Provider.
Intellectual Property and Copyright
All materials, methodologies, and documentation used by VS CONSULTNG in delivering services are protected by
intellectual property rights. VS CONSULTNG holds copyright over all service materials, including presentations,
questionnaires, working notes, and related documentation. Unless expressly agreed in writing, any use,
modification, or adaptation of these materials by the CLIENT is strictly prohibited and may be subject to legal action.
VS CONSULTNG also holds trademarks and logos duly registered with the INPI (National Institute of Industrial
Property). Unauthorized use or reproduction of these trademarks and logos is prohibited.
Personal Data Protection (with Optional Session Recording)
The Service Provider ensures the protection of the CLIENT’s personal data in compliance with data protection law.
An information and consent notice will be provided as required. If sessions are recorded at CLIENT request, written
consent for image rights will be obtained, and recordings will be used solely within the scope of the services.
Insurance and Liability (Obligation of Means)
The Service Provider agrees to deliver services professionally, meeting the CLIENT’s needs and objectives.
However, the CLIENT bears responsibility for any third-party obligations and compliance with regulations. The
Service Provider is insured for its professional activities.
Amicable Resolution of Disputes and Jurisdiction
This contract is governed by French law. In the event of a dispute, the CLIENT and Service Provider agree to seek
an amicable resolution in good faith. Should amicable resolution fail after 60 days, each party may pursue their right
to take the matter to the competent French jurisdiction.